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News from Keltruck Authorised Scania Dealer

Chris Kelly -- Founder & ChairmanWelcome to Keltruck's September 2009 e-newsletter. I hope that you enjoy reading about our latest news & developments please contact Chris D. Kelly, Marketing Director (contact details below), with any comments or feedback.

This month we are highlighting a selection of new & unregistered Euro 4 specification vehicles available from stock click here for details.

Also, there is a debate underway at present about spending billions of pounds of your money on a new faster rail line between London and the Midlands, and to possibly go on up to Scotland.

My view is that, if there are billions of pounds available to spend on transport, then we need some decent roads, and certainly not spending billions on getting a few politicians to and from Westminster and their constituencies half an hour faster than they can do at present.

Could I therefore call on you to register your opinion via this survey link.

With best wishes,

Chris Kelly
Founder & Chairman


New vehicle of the month

Drakelow, Burton-on-Trent based Roger Bullivant Ltd has just taken delivery of a new Scania P380 LB 8x2*6 HHA day cab with Opticruise.

The new vehicle, supplied through Keltruck Burton, will be operating for their Midland Underpinning company. The vehicle's main duty will be the delivery of equipment, including mini drill rigs and steel tubing, to sites around the country.

Featuring bespoke bodywork including on board red diesel tank and pump for filling plant equipment and a rear mounted Fassi crane with full remote control, this rear steer rigid vehicle certainly looks the part.

The vehicle is pictured at Roger Bullivant Ltd before heading out to work and was supplied by Keltruck's Alan Hill.

Visit flickr.com/photos/keltruck for photographs of other Scania vehicles supplied by Keltruck.

Vehicle photos


Meet the team

Russ Warner -- Aftersales DirectorThis month sees the sixth instalment of our new feature where, each month, we profile a member of the top team. This month Keltruck's newly promoted Aftersales Director, Russ Warner...

Kelnews: How would you describe your role at Keltruck?
RW: Responsible for the aftersales side of the business, which includes 14 service workshops, two Accident repair centres, a couple of vehicle maintenance units (VMUs) and the largest Scania vehicle recycling facility in Europe.

Kelnews: When did you start at Keltruck?
RW: I joined the company in 1987 as a paid YTS Trainee from Sandwell College, so pretty much from boy to man (yes, that’s 22 years and I’ve loved every minute of my time served, even though folk say I’d have got less as a 'lifer'!)

Kelnews: What did you do before joining Keltruck?
RW: I guess I’d better keep this answer clean as it’s going out to the public, but I did work straight from school with a great pal of mine working for his father's steel erecting business prior to my placement starting at Keltruck, but my real interests were always in trucks. Have to say that I never really had the head for heights!

Kelnews: So how did you get into the industry then?
RW: From a young age I spent many an hour in the garage at home working with my father repairing and re-building engines from petrol lawn movers and then family and friends' cars, so I knew even then that this was what I wanted to do when I left school. I remember being passenger in my father’s car travelling past Keltruck most weekends, thinking “I’d love to work there”, so called in prior to leaving to see if I could secure a placement – as they say, the rest's history...

Kelnews: What do you like about the industry?
RW: Like so many of my other colleges, I have to say the great characters – that includes our customers, suppliers and last, but not least, my fellow workforce, most of whom have become great friends.

Kelnews: What do you do outside of work?
RW: Whilst I’ve got a passion for cars and motorbikes (in particular Porsche Carreras) I’ve spent the last three years rebuilding our family home, which was formally a 1970s bungalow (alias 'The porno pad'!) Now near the end of the project
there’s not a trace of shag pile carpet, tinted mirrors or large retro jacuzzi in sight! What will I do next?!

Kelnews: What was your first car?!
RW: First car was a Mark II Escort, but the list includes a Fiesta XR2, VW Golf GTI, Westfield (which I built from scratch) and a Porsche Carrera 4, which finally had to go when we moved house.

Kelnews: So what does the future hold?
RW:
Many more years at Keltruck, eventually though to retirement I hope. I’d like to say a special thanks to Chris Kelly at this point for seeing something in me, sticking by me and giving me the opportunity to be where I am today.


New Scania R Series

The new R-series from Scania is characterised by a more distinctive exterior combined with a new cab interior featuring top-flight ergonomics and allow great potential for customisation.

There is a wealth of information online about the new improved product, not least on keltruck.com:


Scania Used Trucks

Phil Holmes, Used Sales Manager, has announced the arrival of a choice of three year old Scania P230 4x2 18 tonne sleeper cab box vans with tail-lifts

Mike Kelly, Fleet Sales Director, recently supplied 33 new Scania P Series rigid de-mount drawbars to AAH Pharmaceuticals (in their new livery) on a five year R&M deal. This was the fourth contract renewal of Scania vehicles by Keltruck into AAH Pharmaceuticals which began with the 3 series product which was replaced with the 4 series & then the first of the P series in 2006, with the latest vehicles also being P series models.

Phil is also currently offering a selection of specially priced vehicles. Click here for full details of our expanded top ten credit crunch price busters or visit keltruck.com/usedtrucks for details of all of our used vehicles along with full contact details for our used vehicle sales centres at West Bromwich & Newark.

You are very welcome to call into our Scania Used Trucks Super Centre on junction 1 of the M5 where you're assured of a warm welcome. We have more quality used Scania vehicles on display on one site than anywhere else in the UK or Europe! The coffee's always brewing so make it a part of your next route through the Midlands. Phil Holmes & his team will be delighted to talk to you about any of our advertised vehicles.

Read more


Exceptional customer service deserves recognition

Have you received exceptional service from a member of staff at Keltruck? If so, please tell us about it.

Congratulations to:

  • Tony Smeed & all of the team at Keltruck Sutton in Ashfield. From Mr John Birch of J F Birch Haulage for "being very helpful. As an owner driver I was extremely pleased with the service I received you make my job easier!"

Read more


Stop the VOSA closures

Keltruck has joined forces with RoadTransport.com, Motor Transport and Commercial Motor to launch a campaign to prevent any further closures of VOSA test stations until suitable, viable alternatives are in place.

VOSA has been tasked by the Department for Transport with transferring 85% of commercial vehicle annual tests to privately run facilities by 2012. As a result, VOSA needs to close a large proportion of its 90 test stations over the next three years.

This year three stations have closed – Par, Cornwall, Bredbury, Cheshire and Llandrindod Wells. The fourth and only other station closure announced to date is in Steeton, West Yorkshire, which local operators and their MP are battling furiously to save. At the moment VOSA says Steeton will close by March 2010.

The alarming factor is that VOSA pledged at the start of the year not to close any stations until privately run Authorised Testing Facilities (ATFs) were in place. With no ATFs established – not even an ATF contract available for prospective ATF providers to look at – it is unreasonable and irrational that local test stations are already closing.

Many of our readers have told us that these closures are going to severely disrupt their businesses and add yet more costs to their bottom line – so we have listened and decided to take a stand by launching our ‘Stop the VOSA Closures’ campaign.

Read more & sign up to the campaign


Trailer services

Ensure your trailers are maintained as professionally as your trucks.

The 16,000 trailer parts we stock alone mean there are 16,000 good reasons to come to Scania for all your trailer servicing requirements. And with all work carried out by fully-trained Scania Technicians operating to the highest possible standards, here's a further ten irresistible reasons to add to that list:

Convenience
With Scania already providing a full complement of repair and maintenance services for all makes of commercial vehicles, it makes perfect sense to entrust your trailer servicing to us too. Quite simply we take care of everything, with one-stop shopping, reduced administration and no more chasing around after suppliers being just three of the benefits you will reap. Put together with all the other advantages offered by Scania, it all adds up to just one thing: convenience.

All types and makes covered
From flatbeds to moving-floor double decks; from drawbar eco-fridges to specialised load carriers – no matter what type of trailer you operate, we are equipped to service and repair it. And our extensive parts stock-holding covers all makes, ensuring parts availability is high and downtime is minimised.

Tanker support
In addition to all the above, Scania also offers a nationwide tanker support service, covering all aspects of tanker maintenance including mandatory Vapour Tightness and ADR Leakproof testing for petroleum tankers. In cooperation with our Competent Authority Partners, we can also provide a Written Scheme of Examination in line with specific customer requirements.

Ancillary equipment 
Scania has extensive experience of installing and maintaining a wide range of ancillary equipment including tail-lifts, refrigeration systems and shutter doors, and provides full legal compliance services, such as LOLER testing, wherever required. Today, we work in partnership with many leading ancillary equipment suppliers and have integrated their replacement parts into our own supply chain system.

Flexible and competitive servicing programmes
From a single repair to a fully-managed on-going support programme we will provide the service you need to keep your trailers on the road.
Our bespoke range of Service and Repair & Maintenance support programmes are individually-tailored to meet every need. In addition, our Centrally Managed contracts service provides a full open-book management reporting service, assuring you of best-value at all times.

State-of-the-art facilities and industry-recognised quality
Over the past two decades Scania and its dealers have invested heavily in our 90-strong UK network of service centres, making the service we offer today truly second-to-none. We firmly believe our fully-skilled Technicians are the best in the industry, and they work with the latest generation diagnostic equipment and specialist tools to deliver service of the highest quality, time after time.

High MOT pass rates
A consequence of excellent service is excellent MOT pass rates. Once again, our expert Technicians and state-of-the-art equipment, assures the best possible attention when it comes to MOT preparation.

Scania Assistance
All Scania trailer servicing work is fully guaranteed and covered by the nationwide Scania Assistance roadside assistance service. That means in the unlikely event of your trailer breaking down on the road, one call to Scania assistance will ensure a quick attendance to get your trailer back in service as rapidly as possible. With an average call-out time of just 60 minutes, Scania Assistance is available no matter where or when you need it. The service includes roadside assistance or, if need be, recovery to the nearest Scania service centre.

Accident management
Scania has recently launched a new Accident Management and Repair Network, a nationwide service which includes damage to trailers. In the event of an accident, we can take care of everything – from recovery of the trailer, through all liaison with insurance companies, to returning your trailer to the road and ready for service in the shortest possible time.

Experience
Trailer servicing is nothing new to Scania – we have been providing a full trailer maintenance service to a number of Britain's leading transport operators for many years. Included here are leading supermarket retailers, express parcel delivery companies and home-delivery service providers. So why not join them by taking a look at what we can offer you?

Peace of mind
The three words that sum up our trailer service – and every other service – provided by Scania today. Put it to the test, by contacting your local Scania dealer today. We're sure you won't be disappointed.

Read more


New tacho rollers at West Bromwich

Neil Vazey, General Manager West Bromwich, announces the investment of £23,000 in the latest Stoneridge Electronics tacho rollers for both analogue and digital tachographs at Keltruck West Bromwich.

Neil has fully trained staff on both days & nights for tacho work contact Neil for details.

keltruck.com/westbromwich


Direct Debit & BACS payments

Tracey Joynes, Finance Director, has announced that Keltruck will be able to accept contract payments by direct debit from January 2010. Please contact Tracey for further details.

Meanwhile, Sandra Haney, Purchase Ledger Manager, has announced the launch of our BACS (Bankers Automated Clearing System) payment service for suppliers. Suppliers are requested to direct any enquiries to sandra.haney@keltruck.com


Special offers on used Scania parts & accessories

Steve Hughes, General Manager Parts Operations, will shortly be unveiling special offers on used & reconditioned Scania parts & accessories for the final quarter of the year.

Be sure to check keltruck.com/offers or keltruck.com/usedparts for full details of the offers available from 1 October to 31 December.


Used cars & vans for sale

We frequently have available a wide selection of company cars & plain white, used company vans for sale at competitive prices.

We currently have a selection of plain white Ford Connect vans. See keltruck.com/usedsales for details, call 0121 524 1825 or e-mail Keltruck used sales.

Phil Holmes & the used sales team will be delighted to talk to you about any of our vehicles.

Read more


New Keltruck website goes live!

Following the recent re-launches of scania.com & scania.co.uk, Chris D. Kelly, Marketing Director, is pleased to announce that our very own keltruck.com has now re-launched.

We hope you enjoy the new site & its expanded multi-media features!

 


Make a donation to the Ellie Bishop Trust & receive a Miss Keltruck calendar!

The Miss Keltruck 2009 calendar is currently available from your local Keltruck depot or the marketing department at head office in West Bromwich for a small donation to the Ellie Bishop Trust.

Please make cheques payable to 'Ellie Bishop Trust' or deposit cash in the EBT collection boxes at all depot receptions.

Visit keltruck.com/misskeltruck for a calendar overview & see the feature on the making of the calendar in the 2008/9 edition of Kelnews.


Reverse cameras

We are pleased to announce details of our range of Vision Techniques reversing safety cameras available from all Keltruck dealer points.

Click here for more information or contact Andrew Bentley.

keltruck.com/reversecameras


Special offer Keltruck Scania golf umbrellas

Get ready for the autumnal weather! For a limited time, pick up a Keltruck Scania golf umbrella for just £9.95 + VAT from your local Keltruck depot.

Read more

 


Scania vehicle material damage insurance

Keltruck Ltd now offer vehicle material damage insurance, an exclusive product allowing operators to fix part of their premiums for up to 5 years.

Read more

 


Good News for Old Friends

Keeping your Scania 4-series truck as good as new and your costs under control

At Keltruck there's Good News For Old Friends – literally – as that's the name of Scania's new aftersales programme designed to help the operators of Scania 4-series trucks maintain them in the best possible condition at minimum cost.

We appreciate that preserving your vehicles in prime order is a vital part of the profitability mix, especially when they have clocked up a number of year's service. So we have designed a new Keltruck Scania Support Programme with the 4-series specifically in mind.

At the heart of the programme is a Keltruck Scania Service contract that provides comprehensive maintenance to manufacturers guidelines and ensures protection of your operators licence at a fixed monthly cost. The programme features 12 or 24 months contract terms and includes all ministry inspections and routine maintenance to manufacturers guidelines.

In addition to the above you can also rest assured that we never compromise on quality and that only Scania parts, fitted by fully trained Keltruck Scania technicians, will be used on your vehicle.

Click here for details.


Past editions

New to our mailing list? Read past editions:

August 2009 | July 2009 | June 2009 | May 2009 | April 2009 | March 2009 | February 2009 | January 2009 | December 2008 | November 2008 | October 2008 | August 2008 | July 2008 | June 2008 | May 2008 | April 2008 | March 2008 | February 2008 | January 2008 | December 2007 | November 2007 | September 2007 | August 2007 | June 2007 | May 2007 | April 2007 | March 2007 | February 2007 | January 2007


For further information on anything contained in this newsletter please contact Chris D. Kelly at Keltruck West Bromwich.

Chris D. Kelly -- Marketing DirectorChris D. Kelly MBA
Marketing Director

info@keltruck.com

keltruck.com/chrisdkelly
Mob: +44 (0)7711 638 807
Tel: +44 (0)121 525 7000 x881
Tel: +44 (0)121 524 1801 (Pam Young)
Fax: +44 (0)121 524 1855


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