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News from Keltruck Authorised Scania Dealer

Chris Kelly -- ChairmanWelcome to Keltruck's July 2009 e-newsletter. I hope that you enjoy reading about our latest news & developments please contact Chris D. Kelly, Marketing Director (contact details below), with any comments or feedback.

As we pass the half way point in the year the economic outlook is still somewhat bleak but, despite the difficult trading conditions and the impact on our new vehicle sales department, our aftersales operations remain buoyant by comparison. This is based upon our strong contract portfolio and service offerings; this type of packaging be it basic service contracts or full repair and maintenance contracts helps our customers spread their own costs and budgets accordingly.

This core business offering is founded upon the 26 years experience we have as a Scania main dealer something that many of our smaller competitors are unable to offer. Perhaps this is just one of the reasons that we’ve seen four independent repairers fail across our territory in the past two months alone and I’m sure that, as the recession continues to bite, we’ve not seen the last failure. On a similar front, spurious parts suppliers have been struggling to compete with the exchange rate affecting their supply chains, many of which have in the past been domiciled in mainland Europe.

I believe the moral of the story here is that, in difficult times, we’ll still be here to support our customers old and new we remain the people to trust and depend on. So, give us a call if we can assist with any service or maintenance budget plans and, as for parts – again you might just be surprised at just how cost effective some of the options here are too.

With best wishes,

Chris Kelly
Founder, Chairman & Managing Director


New vehicle of the month

Nottingham based Consort Limited recently took delivery of 6 x Scania P230DB4x2MNA sleeper cabs complete with 30ft GRP boxvan bodies & tailifts, all on full 5 year Repair & Maintenance contracts with Keltruck Sutton.

Consort's Steve Bird recently e-mailed Keltruck's directors to say: "Consort Ltd recently placed an order for six 18 tonne rigid vehicles replacing existing vehicles also supplied by Keltruck. I would like to take this opportunity to raise the following points. Although the price of the new vehicles had to be competitive, as it was the service we have received on our existing vehicles has been OUTSTANDING and the decision to 'move' to another supplier/manufacturer would have been difficult and disappointing. Our drivers appreciate the vehicles. Fuel consumption is good. The reliability has been outstanding. Thanks to all, particularly 'our' salesman, Steve Fletcher, and your fantastic maintenance depot at Sutton in Ashfield, both admin and maintenance. Long may our relationship continue."

The vehicles were supplied by Keltruck's Steve Fletcher.

Visit flickr.com/photos/keltruck for photographs of other Scania vehicles supplied by Keltruck.

Vehicle photos


Meet the team

Mike KellyThis month sees the fourth installment of our new feature where, each month, we profile a member of the top team. This month Fleet Sales Director & longest serving member of staff, Mike Kelly...

Kelnews: How would you describe your role at Keltruck?
MSK:
The sexiest job in the company Dealing with the larger fleet customers, entertaining & courting them & obviously trying to encourage many new names into the fold. To be fair this came with the territory when I had the Sales Director role so comes naturally.

Kelnews: How long have you worked for Keltruck?
MSK:
Man & boy. Joined big cousin (Chris) in 1979, long before becoming Keltruck.

Kelnews: What did you do before Keltruck?
MSK:
As I said, I joined the company pre-Keltruck. Then we were a used truck dealer & had a small rental company & haulage business that became a pretty big rental company and pretty big haulage business. I quickly learnt about the industry as I took my CPC within weeks of joining the and became the Transport Manager (I couldn't find my way home back then, let alone send the lads all over the world, but we got through it!)

Kelnews: So how did you get into the industry then?
MSK:
Chris invited me to join him when he had already built up a nice little business and could justify someone to help (or hinder! ) around the place.

Kelnews: What do you like about the industry?
MSK:
The people! I've made numerous great friends through the years. We do have some real characters in this industry

Kelnews: What do you do outside of work?
MSK:
Not a great deal actually! Real social animal so never in mainly out for dinner etc. Trying to play golf but absolutely hideous at the game & about to throw the towel in. Rather sad that I like the precious time at home to clean the cars (six in the family & the kids haven't learnt what a sponge is my fault I hear you say!) & generally titivate around the place (got lots of grass to cut). Am I getting old?!

Kelnews: What was your first car?!
MSK:
Mk1 Ford Escort NOC 564F. You can always remember your first car & first love (least said the better because Gill thinks that's her!)

Kelnews: So what does the future hold?
MSK:
My cup is always half full so the future's Orange!


Scania EGR Euro 5 vehicles deliver outstanding fuel economy for Benson Box LimitedAndrew Bentley

Successful fuel performance trials have led to the addition of three 480 horsepower Scania R 480 LA6x2/4MNA twinsteer tractor units with Scania EGR Euro 5 engines to the fleet of Bardon, Leicestershire-based Benson Group member company, Benson Box Limited. Supplied by Keltruck, Scania's dealer for the Midlands, the new vehicles join seven Scania vehicles already in service with Benson Group.

The fuel trials were conducted over a 12-month period with two vehicles operating within the Benson Group transport fleet on national distribution as far afield as Aberdeenshire in the north and Cornwall in the south west. Throughout the trial period the vehicles were coupled to double-deck 50-pallet trailers and operated at their maximum weight of 44-tonnes GTW. Benson Group reports an average of 9.3 miles per gallon was returned by one vehicle, with the second delivering 9 miles per gallon. This performance convinced Benson Box Limited to further invest in Scania Euro 5 technology and a third 480 horsepower truck, this one a 4x2 tractor unit, has now entered service with its fleet.

"As an established Scania operator, we have long viewed the marque as a statement of quality which very much reflects our own core values," comments Benson Group Chairman, Andrew Benson. "In terms of the new generation Scania EGR Euro 5 vehicles, having researched the market and conducted our own extensive fuel trials, we are extremely impressed by their fuel efficiency. Our operating experience means Scania's reliability and performance are already well proven within our operation and the fuel efficiency of the new Euro 5 range has compounded our satisfaction in the brand as it will enable us to further reduce our carbon footprint. "

Benson Box's three new vehicles are fully backed by a five year repair and maintenance contract, which will be fulfilled by Keltruck's service centre in Groby, Leicestershire. The vehicles are now operating on nightly trunk services between the firm's four manufacturing plants in Bardon, Crewe, Newcastle-upon-Tyne and Gateshead.

Founded by Andrew Benson's grandfather, William Watson Benson, Benson Box Limited was established almost 90 years ago. The company is today based on Interlink Park, Bardon, Leicestershire in a purpose-built production facility representing an investment of more than £20m. The firm is primarily involved in the production of finished coloured carton packaging for the food industry.

For more information visit www.bensongroup.co.uk

Vehicle photos


Scania Longline

Garry George recently asked Keltruck to paint his unique Scania Longline tractor unit. 

The vehicle, which is certainly a head-turner, was painted & liveried at Keltruck's West Bromwich paintshop.

Photos 1 | 2

 


Exceptional customer service deserves recognition

Have you received exceptional service from a member of staff at Keltruck? If so, please tell us about it.

Congratulations to:

  • Verna Smith, Karen Gibson & Louise Lack at Keltruck Burton on Trent. From Steve Pilkington of Salford Van Hire Ltd, for " exceptional level of service".

  • Paul Stanley at Keltruck Tamworth. From Steve Pilkington of Salford Van Hire Ltd. "Looking after the MoTs on a fleet of 5,000 vehicles isn't an easy task. The level of service received from the dealer network can mean the difference between smooth, seamless operation, and disaster. I recently contacted Paul in order to plan the MoT testing of a large fleet of vehicles for one of our valued customers. It was like a breath of fresh air to find he'd already done it. I appreciate that for any service agent, dealing with an owner/operator is one thing, but when a vehicle hire company is involved too, it must be a nightmare. However, when I asked Paul to make some changes to the schedule to avoid the planned MoT test dates clashing with the road tax renewal, he addressed it quickly, efficiently, and with the kind of friendly attitude that makes the difference between 'one of those days', and a pleasant one. If every service department I deal with had someone like Paul, I'm sure I'd still have my hair. Well done Keltruck & Scania!" Click here for a photograph of Paul Stanley receiving the monthly Scania UK network CSIP award from depot manager Phil Hickin.

Read more


Break a leg? No problem...

They make 'em tough up in Cloughiecountry and it would take more than a broken leg to stop Keltruck Nottingham Account Manager Steve Fletcher from getting out there and doing his thing – as this photo shows.

Steve managed to snap both his tibia and fibula as he went in for what he describes as a 50-50 tackle while playing for his local Sunday league team, Bulwell Rangers F.C.

According to Steve, following two days of forced rest ("which I spent working from home on the laptop") he was back selling.

"My workmates have been great, giving me a hand whenever I've needed one, but on the whole I'm managing OK."

In fact, having recently secured several major deals, we'd say he's not doing too bad at all.


Inclusive tyre contracts

Keltruck announces a new range of inclusive tyre contracts.

Read more

 

 


Alan Hill appointed account manager for Derbyshire

We are pleased to announce that Alan Hill has been appointed Account Manager for Derbyshire.

Alan started with the company in aftersales in 1997 & has been steadily promoted through both the aftersales & sales departments.

Contact Alan via keltruck.com/alanhill

 


Bloor take delivery of two more

Mark Bloor of Bloor Logistics Ltd of Bilston, West Midlands contacted his local Scania dealer when he required two additional vehicles for a new contract he had just won.

Mark, who purchased his first Scania from Keltruck account manager Alan Hill 3 years ago, contacted Keltruck again to help when a quick turn around was needed.

The new contract, delivering housing to the MoD and Premiere Inn Hotels for Corus Living Solution, required Mark to start ASAP.

"I realised that I would need more vehicles to cover the job and, as I already own Scanias, it was the obvious choice. Their reliability and the fact that Keltruck is close to my operating centre and operate 24 hours is a big bonus" commented Mark.

The two new additions, 2 x 2003 Scania RT124LA 6x2/4 NA420s, were prepared by Keltruck Burton and given 12 month MOTs, had roof beacons fitted and were livered in the operator's colours.

Mark added "I asked Alan for the vehicles to be ready for Tuesday 21 July which didn't leave much time to turn them around. It turned out that both vehicles were ready three days before and I collected both on the Saturday morning."  

Photo 1


Lorra lorry love for couple

Little Pot Transport driver Mark Nicholls recently married Michelle Green at Dudley Register Office.

The wedding was, however, a somewhat unusual affair with no sign of the traditional white wedding car. Instead the couple arranged for a pair of Little Pot Scania tractor units adorned with white ribbons to make this a set of wedding photographs with a difference!

Photos 1 | 2 | 3

 


Scania Used Trucks

Phil Holmes, Used Sales Manager, is currently offering a selection of specially priced vehicles.

Click here for full details of our expanded top ten credit crunch price busters or visit keltruck.com/usedtrucks for details of all of our used vehicles along with full contact details for our used vehicle sales centres at West Bromwich & Newark.

You are very welcome to call into our Scania Used Trucks Super Centre on junction 1 of the M5 where you're assured of a warm welcome. We have more quality used Scania vehicles on display on one site than anywhere else in the UK or Europe! The coffee's always brewing so make it a part of your next route through the Midlands. Click here to read our used sales customer testimonials. Phil Holmes & his team will be delighted to talk to you about any of our advertised vehicles.

Read more


Special offers on used Scania parts & accessories

Steve Hughes, General Manager Parts Operations, has unveiled the quarter's special offers on used & reconditioned Scania parts & accessories.

The currently advertised savings are valid until 30 September 2009 & more special offers will be released in early October be sure to check back then! See keltruck.com/offers or keltruck.com/usedparts for full details.


Air conditioning service

With summer here us, Andrew Bentley, General Manager Support Programmes, believes that now is the time to consider Keltruck's air conditioning service packages.

Keltruck's network of depots offers air conditioning service for all makes of truck, bus & coach:

  • Re-gassing

  • Deodorising

  • Routine Maintenance

  • Bi-Annual Re-gas & Deodorise

Efficient air conditioning results in:

  • Improved engine efficiency

  • Optimum fuel economy

  • Reduced pollution

  • Greater filtration of dust & pollen

See keltruck.com/aircon for details.


Used cars & vans for sale

We frequently have available a wide selection of company cars & plain white, used company vans for sale at competitive prices.

Currently available is this 2007 07 Reg FORD Transit Dropside TDi 120ps (DRW). Call 0121 524 1825.

Phil Holmes & the used sales team will be delighted to talk to you about any of our vehicles.

Read more


Golf & fishing day

On Thursday 9 July Keltruck held a golf & fishing day at Patshull Park Golf & Country Club.

The day was hugely successful with just over 100 golfers.

Click here for photographs of the evening reception.


New Scania website

Scania AB have re-launched the global scania.com website.

Meanwhile Scania (Great Britain) Limited have launched a Twitter newsfeed see twitter.com/ScaniaUK. And look out for the all new keltruck.com, also coming very soon!


Make a donation to the Ellie Bishop Trust & receive a Miss Keltruck calendar!

The Miss Keltruck 2009 calendar is currently available from your local Keltruck depot or the marketing department at head office in West Bromwich for a small donation to the Ellie Bishop Trust.

Please make cheques payable to 'Ellie Bishop Trust' or deposit cash in the EBT collection boxes at all depot receptions.

Visit keltruck.com/misskeltruck for a calendar overview & look out for the 2008/9 edition of Kelnews in depot receptions which includes a feature on the making of the calendar.


Special offer Keltruck Scania golf umbrellas

For a limited time pick up a Keltruck Scania golf umbrella for just £10.20 + VAT from your local Keltruck depot.

Read more

 

 


Scania vehicle material damage insurance

Keltruck Ltd now offer vehicle material damage insurance, an exclusive product allowing operators to fix part of their premiums for up to 5 years.

Read more


Past editions

New to our mailing list? Read past editions:

June 2009 | May 2009 | April 2009 | March 2009 | February 2009 | January 2009 | December 2008 | November 2008 | October 2008 | August 2008 | July 2008 | June 2008 | May 2008 | April 2008 | March 2008 | February 2008 | January 2008 | December 2007 | November 2007 | September 2007 | August 2007 | June 2007 | May 2007 | April 2007 | March 2007 | February 2007 | January 2007


For further information on anything contained in this newsletter please contact Chris D. Kelly at Keltruck West Bromwich.

Chris D. Kelly -- EllieBishop.org WebmasterChris D. Kelly MBA
Marketing Director

info@keltruck.com

keltruck.com/chrisdkelly
Mob: +44 (0)7711 638 807
Tel: +44 (0)121 525 7000 x881
Tel: +44 (0)121 524 1801 (Pam Young)
Fax: +44 (0)121 524 1855


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